Returns & Exchanges
At Rusty's Off-Road, we want you to be completely satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging with all tags attached to ensure they are protected during transit.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange once the items arrive at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing